
Which? asked hearing aid customers about the range of products they were offered, hearing aid prices, customer service and facilities at the UK’s biggest hearing aid retailers. Local independent providers were rated most highly by customers, with an impressive overall customer score of 85%.

Which? says “Independents got the highest overall customer score in our survey of hearing aid wearers. They excelled in a number of areas, including waiting times, staff skill, facilities, the suitability of the hearing aids, comfort and after-care – with our highest five-star rating for all these measures, vs four-stars for the big brands.
For more information, reviews and advice join Which?
Why Choose Independent?
Personal Service
Local expertise always on hand to support you. Flexibility to meet your needs; weekend appointments, home visits. A friendly service awaits you in our comfortable branch.
Choice of Hearing Aids
We’re not tied to any manufacturer so can offer you the choice from all the leading brands. We will price match a written quote from a local branch of hearing retailer.
Access to the latest technology
As we have access to all the leading manufacturers, we can be the first to get the latest developments in hearing technology from around the world.